JOSHUA FUHRMAN

Slide 1

Educational Background

Associates in Applied Science, Saint Louis Community College - Meramec, expected 2019
 Major: Network Engineering

Technical Experience

Spectrum LGBT+ Organization Appointed Web Chair, September 2015–December 2016
Missouri University of Science & Technology, Rolla, Missouri

Mars Rover Design Team Appointed Web Chair, September 2012–February 2013
Missouri University of Science & Technology, Rolla, Missouri

Work Experience

Fulltime Keyholder, November 12, 2017–November 17, 2018
Hollister Co., DesPeres, Missouri

  • Make sure that the associates are zoned in a smart way to promote customer service and boost sales while also lowering shrink.
  • Follow up with associates and use redirecting feedback when necessary.
  • Make sure that we are where we need to be according to the business metrics.
  • Perform interviews anf help them fill out the hiring paperwork.
  • Open and close registers and prepare deposits and opening and closing paperwork.
  • Manage store updates and floorset changes. Making sure that they are completed correctly and in a timely manner.

Front Office Coordinator, December 21, 2016–April 7, 2017
Express Employment Professionals, Arnold, Missouri

  • Answer phone calls and schedule appointments while providing positive interaction no matter what the case may be.
  • Handle sensitive information in a descrete manner and entering data into our database with accuracy.
  • File multiple forms of documentation.
  • Perform Associate Quality Checks with the Clients.
  • Take job orders from Clients and fill them in a fast manner.
  • Mangage and increase traffic to the office's Facebook page while creating unique marketing using varios Adobe products.
  • Give and analyze drug screens.

Administrative Assistant, April, 2016–December 14, 2016
Express Employment Professionals, Rolla, Missouri

  • Answer phone calls and Schedule appointments while providing positive interaction no matter what the case may be.
  • Handle sensitive information in a descrete manner and entering data into our database with accuracy.
  • File multiple forms of documentation.
  • Give and analyze drug screens.
  • I helped increase the number of people coming in for interviews each day.

Backup Assistant Manager, November, 2015–March, 2016
Shoe Sensation, Rolla, Missouri

  • Open and close Drawers along with compiling and balancing the end of day report.
  • Deligate duties while making sure that both the floor and stock room were kept up to standard and corperate policies and procedures were adhered to.

Floor Model, June 2, 2008–December 24, 2015
Abercrombie & Fitch, DePeres, Missouri

  • Provide customer service by helping each customer find sizes, colors, styles, etc. of the items that they were searching for.
  • Keep the floor up to corporate standard by making sure every item in each room was folded down, hanger spaced, and in the appropriate place.
  • Handle money on a daily basis when ringing out the customer at the cash/wrap.

Marketing Coordinator, June 2015–September 7. 2015
Express Employment Professionals, Rolla, Missouri

  • Control the marketing aspect of the Rolla Branch.
  • Control the RollaExpress facebook, twitter, and Instagram.
  • Import and maintain client and associate data on the database.
  • Answer phones, answer questions and transfer calls to where they need to go.

Multimedia Technician, January 2013–April 2014
Curtis Laws-Wilson Library Multimedia Center, Rolla, Missouri

  • Consult clients on documents to be printed.
  • Print and laminated posters, fliers, and many other forms of media for the clients.
  • Prepare and maintained the large scale printers, photo copiers, and printers for daily use.
  • Handl money on a daily basis completing transactions.

Merchandise Flow, March 2011–April 2011
 Aeropostale, Chesterfield, Missouri

  • Provide customer service by helping each customer find sizes, colors, styles, etc. of the items that they were searching for.
  • Keep the floor well stocked.
  • Handle money on a daily basis when ringing out the customer at the cash/wrap.

Front Line, June, 2005–September 2005
Burger King, Fenton, Missouri

  • Provide customer service by taking orders, fulfilling the orders, answering the customer’s questions, etc.
  • Keep the dining room and restrooms to corporate standard, by cleaning tables, keeping the drink area clean, refilling soda syrups, cleaning restroom facilities, mopping, etc.
  • Handle money on a daily basis when ringing out the customer on the front line.

Skills

Computer Experience: Word, PowerPoint, Excel, Visio, Access, Visual Basic 2012, C#, Net Beans, Java, Photoshop, GIMP (Graphical Image Manipulation Program), Windows 95, Windows 98, Windows 2000, Windows XP, Windows Vista, Windows 7, Mac OS X and later, Linux, Unix, HTML, CSS, JavaScript.

Administrative Experience: Data Entry, Database Management, Customer Service, 4 Line Phone System, Appointment Making, Recruitment, Professional Phone and Email Correspondence, Job Placement, Organization, Front Office Coordinator,.

Awards

Dean’s List, Spring 2011
Saint Louis Community College – Meramec

The DaVinci Award, Fall 2015
For a lasting impact on Missouri S&T's LGBT+ Community
Missouri University of Science & Technology


References Available Upon Request